Terms of service
Effective Date: August 10, 2026
Welcome to Mamiva. These Terms of Service govern your use of the Mamiva website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms of Service.
1. General
This website is operated by Mamiva. Throughout the site, the terms "we", "us" and "our" refer to Mamiva. Mamiva offers this website, including all information, products, services and tools available from this site, to you conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our services and agree to be bound by these Terms of Service, including additional terms and policies referenced herein or available by hyperlink.
2. Eligibility
By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this website.
3. Products and Services
We make every effort to display our products and their details as accurately as possible. However, product images, colours, packaging and other visual representations may vary slightly from the actual product.
We reserve the right to modify product descriptions, specifications, availability and pricing at any time without prior notice.
4. Product Availability
All products are subject to availability. We reserve the right to limit the quantity of products available for purchase and to discontinue any product at any time.
If a product becomes unavailable after you have placed an order, we may contact you and provide an appropriate resolution, including cancellation or refund where applicable.
5. Pricing and Payments
All prices displayed on our website are in Indian Rupees (INR), unless otherwise stated.
Prices, discounts and promotional offers may be changed at any time without prior notice. The applicable price will be the price displayed at the time you place your order.
By submitting an order, you confirm that the payment information provided by you is accurate and that you are authorised to use the selected payment method.
6. Orders
Once you place an order, you will receive an order confirmation. An order confirmation does not necessarily mean that the order has been accepted. We reserve the right to accept or cancel an order for reasons including product availability, pricing errors, payment issues or suspected fraudulent activity.
If we cancel an order after payment has been received, the applicable amount will be refunded using the available payment method or another appropriate method.
7. Shipping and Delivery
Orders will be shipped to the delivery address provided by the customer at checkout.
Delivery timelines are estimates and may vary depending on the delivery location, courier availability, weather, holidays and other circumstances beyond our control.
Mamiva is not responsible for delays caused by incorrect or incomplete delivery information provided by the customer.
8. Returns, Refunds and Exchanges
Returns, refunds and exchanges are subject to our applicable Refund and Return Policy.
Customers are encouraged to review our Refund and Return Policy before placing an order.
9. Cancellation
If you wish to cancel an order, please contact us as soon as possible using the contact details provided below.
Orders that have already been processed, packed or shipped may not be eligible for cancellation.
10. Accuracy of Information
We do our best to ensure that the information presented on this website is accurate and up to date. However, we do not guarantee that all information is complete, accurate or error-free at all times.
We reserve the right to correct errors, inaccuracies or omissions and to update information at any time without prior notice.
11. Prohibited Uses
You agree not to use our website:
- For any unlawful purpose.
- To violate any applicable laws or regulations.
- To infringe upon our intellectual property rights or those of others.
- To submit false, misleading or fraudulent information.
- To interfere with the security or operation of the website.
- To distribute malicious software, viruses or harmful code.
- To collect or track personal information of other users without permission.
12. Intellectual Property
All content available on this website, including text, graphics, logos, images, product descriptions, designs, photographs and other materials, is owned by or licensed to Mamiva unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish or commercially exploit any content from this website without our prior written permission.
13. Third-Party Services
Our website may use third-party services and applications, including payment gateways, shipping providers, analytics services and other technology providers.
Your use of third-party services may be subject to the terms and policies of those third parties.
14. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
15. Disclaimer
The website and its content are provided on an "as is" and "as available" basis, except where otherwise required by applicable law.
We do not guarantee that the website will always be available, uninterrupted, secure or free from errors.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Mamiva shall not be liable for indirect, incidental, special or consequential losses arising from your use of the website or purchase of products, except where such liability cannot legally be excluded.
17. Indemnification
You agree to indemnify and hold harmless Mamiva, its representatives, employees and service providers from claims, liabilities, damages, losses and expenses arising from your violation of these Terms of Service or your misuse of the website.
18. Changes to These Terms
We reserve the right to update or change these Terms of Service at any time. Any changes will be posted on this page with an updated effective date.
Your continued use of the website after changes are posted constitutes acceptance of the revised Terms of Service.
19. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the appropriate courts in Surat, Gujarat, India.
20. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Brand: Mamiva
Email: mamivacare@gmail.com
Phone: +91 93167 04832
Address:
Divine Center, Singanpor Cozway Road,
Divine Center, 395004,
Surat, Gujarat, India